Definition of
It is a unit whose mission is to establish the necessary coordination in providing all services to foreign patients and patients with special services.
The International Patient Unit (IPD) is a unit whose mission is to establish the necessary coordination to provide diagnostic and treatment services to foreign patients.
International patient: A foreign person who is referred to hospital to receive diagnostic and treatment services. The idea that has been envisioned in other successful countries in the field of health tourism is to establish and operate an IPD international patient reception department in the hospital, which has been accepted and approved as a suitable solution at the international level.
Communication between the hospital and foreign patients is the first contact for receiving treatment, returning home and receiving post-operative care.
How to cooperate in attracting international patients
The international wing of Mahan Dermatology and Hair Clinic provides services in the areas of skin, hair and beauty to people who have traveled from their country to obtain the aforementioned services. The IPD provides a person’s medical history and, after a thorough review and diagnostic tests, determines which service is required. You can contact us to request and follow up on your treatment needs and the estimated price of the proposed treatment.
Mahan Skin and Hair Clinic is ready to cooperate with all health tourism companies with tourism units that have the necessary licenses to attract foreign patients. Announce. Therefore, for more information on how to cooperate, please contact +989157100701
Dr.Nafiseh Nabavi
The Administrator Doctor-IPD
Dermatologist
Descriptions of Duties
- Visiting patients in the first hour of their presence in the clinic
- Making arrangements with other doctors and receiving initial instructions
- Making arrangements with the nursing head and nursing office regarding paraclinical procedures and immediate patients’ consultations
- Making arrangements with the head of the electronic system and the website of the medical institute to prepare the electronic file
- Making arrangements with the attending physician to prepare a summary of patients’ files and documents in English
- Providing adequate information to patients regarding policies, procedures and ways of making complaints about the medical procedures
- Making arrangements with the clinic reception regarding communication in IPD patients’ first language
- Accepting the technical and legal responsibility of all types of medical services available to international patients
- Providing all types of immediate medical services to international patients while observing medical ethics
- Providing patients with a summary of their medical file in English in which the diagnosis of the disease, the type of service provided, the description of the operation and the necessary recommendations after their discharge should be stated.
- Providing a contact number to international patients and the possibility of 24-hour access to the clinic so that, in case of any symptom or complications, they can contact the attending doctor
Dr.Mehdi Razmara
The Administrator Doctor-IPD
Dermatologist
Descriptions of Duties
- Visiting patients in the first hour of their presence in the clinic
- Making arrangements with other doctors and receiving initial instructions
- Making arrangements with the nursing head and nursing office regarding paraclinical procedures and immediate patients’ consultations
- Making arrangements with the head of the electronic system and the website of the medical institute to prepare the electronic file
- Making arrangements with the attending physician to prepare a summary of patients’ files and documents in English
- Providing adequate information to patients regarding policies, procedures and ways of making complaints about the medical procedures
- Making arrangements with the clinic reception regarding communication in IPD patients’ first language
- Accepting the technical and legal responsibility of all types of medical services available to international patients
- Providing all types of immediate medical services to international patients while observing medical ethics
- Providing patients with a summary of their medical file in English in which the diagnosis of the disease, the type of service provided, the description of the operation and the necessary recommendations after their discharge should be stated.
- Providing a contact number to international patients and the possibility of 24-hour access to the clinic so that, in case of any symptom or complications, they can contact the attending doctor
Saeideh Tezval
IPD-Nurse
Description of duties:
- Full coordination with IPD expert
- Receiving the patient from an IPD expert
- Providing medical services after checking with the attending doctor
- Providing the necessary training to the patient while receiving the relevant services
- Completion of documents related to the provision of nursing services in the patient file
Carrying out the patient’s discharge affairs after checking with the IPD expert
Abdolah Hosseini
The Administrator Expert-IPD
Descriptions of duties:
- Making arrangements with reception for patient hospitalization
- Making arrangements with the doctor for the first visit and determining the attending doctor
- Making arrangements with the discharge unit of the hospital to estimate the patient’s treatment cost
- Making arrangements with the security department on how to deal with the patient and companion
- Making arrangements with translators and international units to facilitate patients’ affairs
- Welcoming the international patient upon arrival at the clinic
- Guiding and introducing the international patient to different departments
- Providing the necessary information to the international patient regarding hospital services and facilities
- Evaluating and increasing international patient satisfaction
- Carrying out the necessary coordination with reputable health tourism companies
- Registration of international patient information in the health tourism system of the University of Medical Sciences and the Ministry of Health
- Following-up of the patient’s condition and the level of satisfaction of the providing services after discharge from the clinic
- Analyzing and evaluating patient satisfaction forms
0